Clinical and Mandatory Training

LMS and Compliance

We can provide you with a bespoke learning management system (LMS). Managers and admin can see, individual learner compliance. Overall home or unit compliance. Regional compliance and group compliance.
We operate a RAG system. System is updated daily so the most up to date information is available immediately should an unannounced or pre-arranged CQC site visit.
This easy to use system dovetails with advanced rota planning so managers can effectively plan training days with staffing requirements reducing backfill and agency use.

Training needs analysis audit

Training needs analysis audits have become a necessary tool within the care industry. As service user needs become more complex, staff levels dropping, the need to regularly appraise staffing skills set has become a necessity to meet the needs of a challenging service. Identify skills gaps, create focus on specialist areas, remove blocks to compliance and upskilling while Improving risk assessments by strengthening the application staff capability.

Mandatory training

We provide the full package of mapped mandatory training courses. Each course is accompanied by a workbook which can be used in conjunction with the care certificate. The workbook can be used as an update for experienced staff not undertaking the care certificate.

   Equality and Diversity
• Health and Safety at Work
• Control of Substances Hazardous to Health
• Information Governance (Includes Caldicott Principles)
• Fire Safety Awareness
• Infection Control (Includes RIDDOR & COSHH)
• Food Hygiene
• Manual Handling
• Basic Life Support including CPR
• Safeguarding Vulnerable Adults (Level 1 & 2)
• Safeguarding Children (Level 1 & 2)
• Conflict Management
• Lone Working
• Radicalisation


Moving and Handling and BLS

On site compliance training for all staff.

Train the trainer Moving and handling

For organisations and experienced freelance trainers. A two-day course. Organisations make significant costs reductions by employing and training in house trainers. Freelancers can increase the cost of their trainer fees and future bookings.

We offer substantial discounted rates where training is delivered at client’s own venue. Please contact the office to discuss how we can help keep your costs down.

Train the Trainer BLS and First Aid

These courses can be added to the manual handling Train the Trainer days. If booked with the Manual Handling Train the Trainer it is only an additional day. If booked as a course a two-day programme applies.

Phlebotomy Train the Trainer

A two-day Train the Trainer perfect for experienced Phlebotomists wishing to freelance or improve employment prospects.


Clinical Training Courses

Track and trigger

  • Recognising and responding to clinical deterioration
  • Train senior staff  to use early warning score (EWS)
  • Complete the four physiological readings (systolic blood pressure, heart rate, respiratory rate, body temperature) and one observation (level of consciousness, AVPU)
  • Use of observation charts in a clinical or residential setting. Included is MEWS, MUST and Waterlow


  • Train staff in house to dip, record and report
  • Urinalysis Using Test Strips
  • Collecting Sample from your patient – Mid Stream Urine
  • Urine Collection from the Catheter Bag
  • No touch technique During Urinalysis
  • How to Perform Urinalysis Test
  • Urinalysis Data Collection


  • Define Dysphagia
  • Understanding the complications of Dysphagia
  • Identify potential causes
  • Identify treatments
  • Management and monitoring


  • What  is anaphylaxis?
  • Patients demographic anaphylaxis?
  • Known causes  of anaphylaxis?
  • Recognition and management of anaphylaxis
  • Adrenalin and common delivery systems

Catheterisation. Male, Female and suprapubic

  • Define catheterisation
  • Indications for urinary catheters
  • Reasons for catheterisation
  • Male/female anatomy and physiology
  • Male catheterisation procedure
  • Female catheterisation procedure
  • Trouble shooting
  • Record keeping


  • What is diabetes?
  • Diabetic  medication
  • Foot care
  • Identify types of diabetes
  • Management of diabetes
  • Tissue viability
  • Outcome based care

End of life

  • Legislation & agreed ways of working
  • Communication skills
  • Advance decisions
  • Skin care
  • Oral care
  • Pain management
  • What is a good death

Epilepsy management and medication

  • Epilepsy and its known causes
  • Identify the different types of epilepsy
  • Protocol of recording and monitoring seizures.
  • The treatment of epilepsy, including Anti-epileptic drugs.
  • Seizure management
  • Health and safety for staff and patient
  • Practical session on administration of Buccal Midazolam


  • Anatomy and physiology
  • Indications for Mitrofanoff
  • Site care
  • Insertion and disposal
  • Contraindications


  • Indications for PEG
  • Types of PEG
  • Anatomy and physiology of the digestive system
  • Demonstration of administration of feeds and flushes safely
  • Trouble shooting complications
  • Medication
  • Practical Assessments

Buccal midazolam

  • The Administration of Rectal Diazepam
  • Diazepam and its uses, storage, disposal
  • Indications for use in epilepsy
  • Possible difficulties in administration
  • Side Effects and action in case of overdose
  • Midazolam and its uses, Storage and disposal
  • Indications for use in epilepsy
  • Side effects, consequences of overdose
  • Ineffective administration
  • Health and Safety
  • Risk Assessment

Mechanical ventilation

  • Indications for mechanical ventilation
  • NIV
  • Trouble shooting
  • Simulated practical assessment
  • HME
  • NIPPY 3+

McKinley  T34 Syringe driver

  • Understand roles and responsibilities regarding local policy for medical device management
  • Understand  infusion device, and any associated disposables and accessories
  • Demonstrate setting up, managing and troubleshooting the pump
  • Understand rationale for site selection for subcutaneous infusion
  • Tissue Viability and site management
  • Drug calculations, diluents and infusion rates

Medication and medication management

  • Introduction to medication
  • Storage and dispensing of controlled drugs
  • Documentation, data protection and record keeping
  • Administration of medication MAR chart management
  • Reducing medication errors
  • Accountability and  responsibility
  • Incident forms

Observations for Support staff

  • Gain awareness of the national approach and MEWS.
  • Discuss observations in detail and physiological relevance.
  • Consider appropriate escalation response to deterioration and barriers to this.
  • Examine useful communication tools.
  • Consider additional elements relevant to patient care when considering deterioration.
  • Carry out a practical assessment of taking observations and management of case studies.

Suction and nebuliser

  • Identify and demonstrate different types of equipment.
  • IPC,
  • Complications,
  • Tubing,
  • Rate and flow,
  • Oral suction with catheter,
  • Yankauer suctioning,
  • Nasal suctioning,
  • Tracheostomy suctioning,
  • Plug removal,
  • Safe practice and rationale


  • Legal and professional consideration
  • Professional code of conduct
  • Principles of Nursing
  • The importance of Interpersonal Skills
  • Professional accountabilities
  • Safeguarding
  • Indications for Tracheostomy
  • Contraindications for Tracheostomy
  • Types of Tracheostomy Procedures
  • Review of Anatomy and Physiology
  • Anatomical position of Cuff Tracheostomy
  • Advantages and Disadvantages of Tracheostomy
  • Post-operative Management
  • Immediate complications
  • Early and late complications
  • Different types of Tracheostomy
  • Types of tube
  • Types of Tracheostomy
  • Inner cannula
  • Uncuffed
  • Fenestrated tubes
  • Day to day Tracheostomy management
  • Patient assessment
  • Appropriate equipment
  • Infection prevention and control
  • Hand hygiene

Wound care management

  • Composition of the skin and its functions
  • Wounds Assessments
  • Stages of ulcers
  • Treatment of wounds
  • Introduction to wound assessment
  • Grading errors
  • Wound Management
  • Composition of the skin and its functions
  • Wounds Assessments
  • Stages of ulcers
  • Treatment of wounds
  • Deep tissue injuries
  • Risk factors
  • Healing
  • Document and record keeping


  • Gain an understanding of the process of venepuncture
  • Practice safe technique when taking blood.
  • Environment and Best practice, and NSI
  • Physiology, anatomy.
  • Anatomical site, Veins, arteries, hands and arms.
  • Infection prevention and control
  • PPE
  • Site assessment  and cleansing,
  • Patient safety.
  • Consent, History
  • Site selection.
  • Selecting appropriate sites with regard to access, practice using different types of tourniquets, using no look feel technique
  • Practice using anatomical arm, palpitation, tourniquet positioning, quick release
    Order of draw.
  • Which order of draw and reasons for particular assays
  • Scope and range of practice within a clinical setting. What can I do, when, and how often?
  • Trouble shooting and managing complications.
  • Fainting, phlebitis, infections, embolisms, trauma and arterial haemorrhage
  • Managing a broad range of patients
  • Introduction to various blood collection systems
  • Competencies explained
  • How live competencies are attained in a workplace setting
  • Become familiar branded selection of tools, enabling you to enter the healthcare sector with confidence.
  • First aid for the phlebotomist
  • Risk Management – Venepuncture.
    The number of litigation cases within the healthcare environment has increased in recent years (Garza and Becan-McBride 2013). It is therefore vital that nurses receive accredited and appropriate training, supervision and assessment by an experienced member of staff (RCN 2010). The nurse is then accountable and responsible for ensuring that skills and competence are maintained, and knowledge is kept up to date, in order to fulfil the criteria, set out in the code (NMC 2015).
    Royal Marsden Manual of Clinical Nursing Procedures. Ninth Edition. (Professional Edition)
    Pre-Procedural considerations
    Safety of the practitioner
    It is recommended that the well-fitting gloves are worn during any procedure that involves handling blood and body fluids, particularly venepuncture and cannulation (ICNA 2013, NHS Employers 2007, RCN 2010). This is to prevent contamination of the practitioner from potential blood spills. Whilst it is recognised that gloves will not prevent a needlestick injury, the wiping effect of a glove on a needle may reduce the volume of blood to which the hand is exposed, thereby reducing the volume inoculated and the risk of infection (ICNA 2003, Mitchell Higgs 2002, NQO 2003). However, there is no substitute for good technique and practitioners must always work carefully when performing venepuncture.
    A range of safety devices is now available for venepuncture which can reduce the risk of occupational percutaneous injuries amongst healthcare workers, in particular vacuum blood collection systems (CDCP 1997). New regulations require the use of safer systems that incorporate protective mechanisms devices are to be replaced (HSE 2013). Used needles should be always discarded directly into an approved sharps container, without being resheathed (Garza and Becon-McBride 2013, RCN 2010). Specimens from patients with known or suspected infections such as hepatitis or HIV should have a biohazard label attached. The accompanying request forms should be kept separately from the specimen to avoid contamination (HSE 2003). All other non-sharp disposables should be placed in a universal clinical waste bag.
    Royal Marsden Manual of Clinical Nursing Procedures. Ninth Edition. (Professional Edition)

Verification of death for nurses

  • Introduction to verification of death
  • Key definitions of the verification of death
  • Professional and legal considerations
  • Local policies and procedures
  • Verification of expected death
  • Verification of unexpected death
  • Conditions unequivocally associated with death
  • Procedure for verifying a death
  • Clinical examination
  • Care after death
  • Documentation and record keeping
  • Role of the coroner and procurator fiscal
  • Reporting to the health and safety executive
  • Bereavement support and advice
  • Other learning resourses


Complex Care Training for Care Homes

Complex Care Training for Care Homes

For providers who want admit high value complex needs service users

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GDPR refresher courses for care

GDPR refresher courses for care

This course is for registered managers and persons in charge, or any individual responsible or involved in compliance

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On the day

On the day

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Book your place today!

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Our Download - Phlebotomy

Our Download - Phlebotomy

View our How do I become a Phlebotomist? eBook, now available to purchase and download

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